Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
Table of Contents
What Personal Information Do We Collect From The People That Visit Our Blog, Website Or App?
In order to give you the best experience in the use of the Service, Vmobify may collect information about you from your account on the Social Networking Site, but only if you voluntarily provide it to us, in accordance with the policies and terms of the Social Networking Site. We never sell your info to any 3rd party and make a good faith effort to protect your data.
We may collect the following information:
- Name
- Email address
- Facebook user information and other info that Facebook allows developers
- Cookies
- IP Addresses
- Advertising Identity
- Unique device identifiers
- Type of mobile device
- Mobile device unique ID
- Mobile operating system
When Do We Collect Information?
We collect information from you when you fill out a form or enter information on our site.
How Do We Use Your Information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To provide and improve our mobile app growth services
- To communicate with you about our services and updates
- To process your requests and provide customer support
- To analyze website usage and optimize user experience
- To comply with legal obligations and protect our rights
- To send marketing communications (with your consent)
- To follow up after correspondence (live chat, email or phone inquiries)
Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
- Consent: When you voluntarily provide information or opt-in to communications
- Contract Performance: To fulfill our obligations under service agreements
- Legitimate Interest: To improve our services and prevent fraud
- Legal Obligation: To comply with applicable laws and regulations
Data Retention
We retain your personal information for the following periods:
- Website Analytics Data: 26 months (Google Analytics default)
- Customer Data: Duration of service relationship + 3 years
- Marketing Communications: Until you unsubscribe or object
- Legal Compliance: As required by applicable laws
How Do We Protect Your Information?
We implement appropriate technical and organizational security measures to protect your personal information:
- SSL/TLS encryption for all data transmission
- Regular security assessments and vulnerability scanning
- Secure data storage with access controls
- Regular malware scanning and monitoring
- Employee training on data protection practices
- Incident response procedures for data breaches
- Data minimization - we only collect what's necessary
- Regular security updates and patches
Note: While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to protect your information to the best of our ability.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include third party services for our products. They have independent privacy policies. The data that you transfer and share through the application/game may be intercepted, collected, used, and disclosed by third parties. We, therefore, have no responsibility or liability for any interception, collection, use, and disclosure of your information by any third party.
Advertising:
We personalize your advertising experience with the help of some ad network service providers. Some ads are served by us whereas some ads may be served by third-parties. These ads may be served in accordance with your preferences and based on your interests. Hence, some personal data may be shared with the ad networks which they will process as per their privacy policies.
You can withdraw your consent to sharing personal data that is used to show you interest-based ads. Go to the app settings and click on the interest-based ads button and you can enable or disable it to manage your preference for getting interest-based advertisements.
You may still see the same number of ads even after you withdraw your consent. However, these ads may not be as relevant and as per your interest like, before withdrawing consent. Our third-party advertising partners may continue showing you ads.
We may use the following advertising network companies:
Analytics:
To monitor and analyze the use and performance of our services, we may take help of some third-party service providers.
Payments:
Our services may include some paid products/services within it. Hence, we may use some third-party services for processing payment but we do not store your payment details like card details. Information important for processing the payment goes directly to our third-party payment processors and how they use your personal data is governed according to their Privacy Policy.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We Have Implemented The Following:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Storage:
The information that you submit via the app is stored on secured servers and is essential to process the information and improve customer service. It may be transferred by us to third parties in certain circumstances. By submitting information via the App, you agree to this storing, processing, and/or transfer.
Opting Out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.
According To CalOPPA, We Agree To The Following:
- Users can visit our site anonymously
- Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website
- Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above
- You will be notified of any Privacy Policy changes: On our Privacy Policy Page
- Can change your personal information: By emailing us or By calling us
Our California Privacy Notice Specifies These Rights:
1. Right to Know
You can request to know what all personal information we have collected, processed, and used about you. Before processing your request to know, we will confirm that it is you who is making this request.
2. Right to Delete
You can request us to delete personal information about you that we have collected at any time. However, we may ask you to verify your identity to know that it is actually you who is requesting to delete your personal data before processing your request.
3. Right to Opt Out of Sale
You get the right to tell a business that sells your personal information to a third party to stop selling it and to also not sell it in the future.
4. Right to Non-discrimination
You also have the right under CCPA to not to be discriminated against for exercising the rights mentioned above.
We do not sell your info to any 3rd party and make a good faith effort to protect your data. We do not respond to Do Not Track signals. Some third party websites may keep track of your browsing activities. And, if you are going to those websites, you can choose your preference in your browser to be tracked or not tracked. Enable or disable DNT through the Settings Page of your browser.
How Does Our Site Handle Do Not Track Signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does Our Site Allow Third-Party Behavioral Tracking?
It's also important to note that we do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
If a user gets identified as a child under this prescribed age within the Services, Vmobify will not collect, store, or use any information of such a user. Vmobify also does not allow third-party partners to access personally identifiable data from users under 13. Also, we may limit how we collect, use, and store some of the information of EU users between 13 and 16.
Moreover, under any prior circumstances, Vmobify received personal information and discovered that it was provided by a child under the age of 13, Vmobify will promptly delete such personal information in a secure manner.
GDPR Privacy
You are at any time entitled to be informed of the personal data about you that we process, but with certain legislative exceptions. You also have the right to oppose the collection and processing of your data including profiling or decision-making.
Furthermore, you have the right to have your data rectified, edited, erased or blocked. Moreover, you have the right to receive information about you that you have provided to us. If you want us to update, amend or delete the personal data that we have recorded about you, wish to get access to the data being processed about you, or if you have any questions concerning the above guidelines, you may contact us.
1. Right To Request:
You have the right to request access into the data that we are processing on you, including information about:
- the purposes of the processing, categories of personal data concerned are used
- the recipients to whom the personal data will be disclosed
- the envisaged period for which the personal data will be stored
Furthermore, you have the right to obtain a copy of the personal data undergoing processing. Please note that the access may be restricted due to intellectual property or trade secrets.
2. Right To Object:
You have the right to object to your personal data processing on grounds relating to your particular situation.
In this case, we will cease the processing unless there are compelling legitimate grounds for the processing which override your interests, rights and freedoms or if the processing is necessary for the establishment, exercise or defense of legal claims.
You have the right to object to the process of your personal data for direct marketing. We will cease the processing of data for this purpose after objection. Please note that if you exercise this right, your user license to use the App will cease automatically.
3. Right To Rectification And Erasure:
You have the right to have inaccurate personal data rectified and erased. Furthermore, you can have your personal data where one of the following grounds applies:
- the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed
- if you have withdrawn your consent, or objected to the processing and there are no legitimate grounds
- the personal data have to be erased for compliance with a legal obligation, or it has been unlawfully processed
- the personal data have been collected in relation to the offer of information society services
Please note that your right to erasure may be limited if the data are necessary for compliance with a legal obligation or for the defense of legal claims.
4. Right To Withdraw Consent:
If we have asked for your consent to our processing of your data, you have the right to withdraw your consent at any time.
If you withdraw your consent, we will cease processing of the data, unless any legal obligation to keep parts of your data. The withdrawal of your consent does not affect the lawfulness of processing based on your consent before its withdrawal.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In Order To Be In Line With Fair Information Practices We Will Take The Following Responsive Action, Should A Data Breach Occur:
- We will notify you via email within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We Collect Your Email Address In Order To:
- Send information, respond to inquiries, and/or other requests or questions
To Be In Accordance With CANSPAM, We Agree To The Following:
- Not use false or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or site headquarters
- Monitor third-party email marketing services for compliance, if one is used
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each email
If At Any Time You Would Like To Unsubscribe From Receiving Future Emails, You Can Email Us At:
- Follow the instructions at the bottom of each email
and we will promptly remove you from ALL correspondence.
Mobile App Privacy
Our mobile applications collect and process data in accordance with this privacy policy. Below are specific details about mobile app data practices:
App Store Privacy Labels
Our apps may collect the following data types as disclosed in App Store privacy labels:
- Contact Info: Email address (for customer support)
- Identifiers: Device ID, Advertising ID (for analytics and advertising)
- Usage Data: App interactions, feature usage (for service improvement)
- Diagnostics: Crash logs, performance data (for app stability)
Data Collection Purposes
- App Functionality: To provide core app features and services
- Analytics: To understand app usage and improve user experience
- Advertising: To show relevant ads (with user consent)
- Developer Communications: To provide customer support
Third-Party SDKs
Our apps may integrate with the following third-party SDKs:
- Google Analytics: For app analytics and user behavior tracking
- Firebase: For crash reporting and performance monitoring
- AdMob: For advertising services
- Facebook SDK: For social features and advertising
User Controls
You can control data collection through:
- Device settings to limit ad tracking
- App settings to disable analytics
- Opt-out of marketing communications
- Contact us to request data deletion
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Website: vmobify.com
Address: E708, Tinsel County, Hinjewadi, Pune, Maharashtra, India, 411057
Email: contact@vmobify.com